Payment Policy
Last updated: [20.10.2025]
This Payment Policy governs the terms under which AirOne Robotics (“we”, “us”, or “our”) accepts payment for its services, including drone‐based surveying, inspection, surveillance and related engagements (the “Services”). By engaging our Services or making payment, you (“Client”) agree to be bound by this policy.
Unless otherwise agreed in writing, payment for our Services shall be made in accordance with the following schedule:
A deposit of [e.g., 30%] of the total quoted amount is due prior to project mobilisation (commencement of field operations).
The remaining balance is due upon completion of the Services and/or upon delivery of our final data-package or report, unless alternately scheduled.
If milestone invoicing is agreed (for larger or multi-stage projects), the payment breakdown, amounts and due dates will be set out in the contract or proposal.
All invoices are due and payable within [e.g., 15 / 30] calendar days from the invoice date, unless otherwise agreed in writing.
Payments may be made via the following methods (unless otherwise specified):
Bank transfer (domestic / international) to our designated account.
Online payment gateway (credit/debit card, digital wallet) if offered.
Cheque or demand draft where applicable (subject to clearance).
Other method by mutual agreement in writing.
All sums quoted are in [Indian Rupees (INR) / or specified currency].
The Client shall be responsible for any applicable taxes, duties (GST, etc.), charges and bank-transfer fees associated with the payment.
If currency conversion is involved, any exchange rate fluctuations or conversion fees shall be borne by the Client.
If full payment (or agreed instalment) is not received by the due date, AirOne Robotics reserves the right to:
Charge a late fee of [e.g., 1.5% per month] on the outstanding balance, compounded monthly.
Suspend or withhold further Services, data delivery or support until payment is made in full.
Terminate the contract and seek recovery of outstanding amounts plus associated costs.
The Client remains liable for all work performed and costs incurred up to the point of suspension or termination.
If the Client cancels the project before commencement of field operations, the deposit may be non-refundable if mobilisation or preparatory costs have been incurred.
If cancellation occurs after the field work has begun, the Client will be invoiced for all work performed and expenses incurred up to the date of cancellation.
Refunds of payments already made (if applicable) will be at our sole discretion, and any agreed refund will be processed after deduction of incurred costs, internal charges and bank/transaction fees.
Invoices will clearly state: our legal entity name, invoice number, date, description of Services rendered, amount due, due date, our bank/payment details and applicable taxes.
Discrepancies or queries regarding an invoice must be communicated in writing within [e.g., 7 days] of invoice receipt; failure to do so may prevent any adjustment.
If the Client anticipates difficulty in meeting a payment deadline, they should notify us immediately. We may in our discretion agree to an alternative payment arrangement, provided such agreement is documented in writing.
Dispute of any part of an invoice does not relieve the Client from payment of undisputed amounts by the due date.
AirOne Robotics reserves the right to modify this Payment Policy at any time. Clients will be notified of material changes and the updated version will be posted on our website.
Unless otherwise stated, changes will apply to new engagements only and not retroactively to existing contracts already signed.