AirOne Robotics (hereinafter “we”, “us”, or “our”) is a drone technology and services company providing UAV-based surveying, inspection, surveillance and related solutions. Our registered address is [Insert Address], India. If you have any questions about this Privacy Policy, you may contact us at: [Insert e-mail / phone number].

This policy applies to all personal data collected by AirOne Robotics in the course of our business in India (and if applicable, outside India) including via our website, service engagements, marketing activities, customer support, and other interactions.

We may collect the following categories of personal information:

• Contact information: name, postal address, email address, phone number.

• Transaction / engagement data: details of your project(s), service requests, communications.

• Technical and usage data: IP address, device identifiers, browser type, operating system, access time, pages visited, referring website, usage patterns.

• Payment / billing information: where relevant, payment details (via third-party payment processors; we may not directly hold sensitive card information).

• Other information you provide voluntarily: e.g., when you fill forms, subscribe to newsletters, request quotes, or communicate with us.

We use your personal data for the following purposes:

• To provide our drone services, inspections, surveying and deliverables.

• To respond to your enquiries, customer-support requests and to manage our relationship with you.

• To process payment or billing, as required.

• To send you updates, newsletters, marketing communications (where you have consented).

• To analyse usage of our website and services, improve our offerings, monitor performance and ensure security of our systems.

• To comply with legal, regulatory or contractual obligations.

We collect and process only data that is relevant and reasonably necessary for these purposes, consistent with the principle of data minimisation. (See also “Why choose AirOne Robotics?”).

Where required by law, we will collect your personal data with your consent. You may withdraw your consent at any time (for example by unsubscribing from our communications) although this will not affect lawfulness of our processing prior to your withdrawal. We rely on other lawful grounds (such as contract performance, legitimate interests, legal obligations) where relevant.

We may share your personal data with:

• Service providers, subcontractors, or vendors who support our operations (e.g., cloud hosting, data processing, payment gateways) and who are required to safeguard your information.

• Professional advisers or auditors, as required.

• Government or regulatory authorities, if legally required.

• In the event of a merger, sale, reorganisation or other business transaction, your data may be transferred subject to appropriate protections.

We will not sell your personal data to any third-party for their independent marketing purposes.

If we transfer personal data outside India (for example to support vendors in other jurisdictions), we will ensure appropriate safeguards are in place and comply with applicable law governing cross-border data transfers.

We retain your personal data only for as long as necessary for the purposes for which it was collected or to fulfil our legal obligations (for example, statutory accounting or audit requirements). After this period we will securely delete, anonymise or isolate your data.

We take reasonable and appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, disclosure, modification or destruction. These measures include access controls, encryption where appropriate, secure hosting and staff training.

You have certain rights in relation to your personal data, including:

• Right of access: to request a summary of the data we hold about you.

• Right to correction: to ask us to correct inaccurate or incomplete data.

• Right to deletion / erasure: to request deletion of your data (subject to our legal or contractual obligations).

• Right to withdraw consent (where relevant).

• Right to object or restrict certain processing.
  If you wish to exercise any of these rights, you may contact us at [Insert contact]. We will respond within a reasonable timeframe.

We use cookies and similar technologies on our website to enable functionality, measure usage, support security and performance, and provide you with a tailored browsing experience. You may disable cookies via your browser settings, subject to certain website functionality being affected.

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our website and indicating the date of the last update. Your continued use of our website or services after the changes will signify your acceptance of the updated policy.